Support
SleepImage
Support
The SleepImage Mobile Application works efficiently. The data is uploaded to the cloud as soon as the patient wakes up, and becomes accessible on the portal for the physician’s use, instantly.
Download the SleepImage App
Quick Guide Using SleepImage System
Step 1
Provide the patient with the multi-night SleepImage recording device, fully charged and Patient ID that can be shared with the patient via email.
Step 2
If the patient is provided with a charging cable for multi-night studying, it is important to charge the recording device after each night of testing.
Step 3
The patient will use the link in the email received from the clinic to download the SleepImage mobile app for iOS or Android.
Step 4
The patient will enter the Patient ID from the email and their Date of Birth to connect their app to the clinic’s cloud-based account with SleepImage.
Step 5
The patient will pair their mobile device with the SleepImage recording device as instructed in the app (not in phone settings). Wear the device and turn on the recording in the SleepImage app when going to sleep – keep the phone within 15ft and connected to a power outlet to make sure that the phone will not run out of battery during the sleep study.
Step 6
After waking up at the end of the sleep period, the patient will stop the study in the app and keep it open to confirm that the sleep data has been uploaded to the SleepImage cloud. Keep the mobile app installed on the phone until the clinic has confirmed that they have received the data required from the sleep test.
Tutorial
Email from clinic
Email has a link to download the SleepImage mobile app and your Patient ID, used to connect your app to your clinic’s account.
Download and Setup
Download, set up, and accept all permissions required for the app.
Charge
If you have been instructed to record your sleep over multiple nights, make sure to recharge the device after each night, using the provided USB cable.
Pair & Wear
Pear the recording device with your mobile app as instructed and wear the recording device during your sleep test on your left hand, preferably on your thumb (if using ring) or your index finger (if using fingertip device). Other fingers may be used if needed for better fit.
Buttons in App
Press the green button to start recording your sleep and the red button to stop recording your sleep. Make sure to only stop the recording once you are ready to end your sleep period, do not stop the recording if you need to get out of bed in the middle of the night.
Upload sleep data
Wait to see a confirmation in the app that your sleep data has automatically uploaded after you stop the recording at the end of your sleep test.
Tutorial Videos
Low Oxygen Alert
Personalized Device
Easy Access
Enjoy Peaceful and Healthy Sleep
Frequently Asked Questions
The SleepImage account is for licenced medical providers only. Go to www.SleepImage.com and scroll down and click the Sign Up button. After filling out the required fields, agreeing to terms and conditions, and submitting the form please for 1 to 2 business days for our representative to confirm your signup.
To remove a Patient, select the Patient’s name, then click the minus icon. Confirm by selecting “Yes”. Removing a Patient is a permanent action. All studies will be permanently removed.
One the user with the Admin Role can assign clinicians to patients. The patient profiles created by a Clinician are automatically assigned to that Clinician. To Assign a Clinician to a Patient, select a Patient from the Patient List and click the Link icon. Check the box next to the Clinician(s) Name(s) to assign the selected Clinician(s) to this Patient. Click the Link icon to Save.
